Shipping policy
[ OXHIDE and ENSIKA are brands under same group of companies ]
At Ensika, we are committed to delivering your orders safely and efficiently. We currently offer shipping to customers worldwide.
## Worldwide Delivery
Ensika ships to most countries across the globe. Shipping charges and delivery timelines may vary depending on the destination and selected shipping method.
## Free Shipping
Enjoy *free shipping* on all orders above *$100* within *Singapore and Malaysia*.
## Same-Day Shipping (Singapore Only)
Same-day shipping is available exclusively for customers in Singapore and is subject to additional delivery charges.
To arrange same-day delivery, please contact our customer support team before placing your order.
*Singapore Contact:* +65 90601324
Orders eligible for same-day delivery must be confirmed and scheduled in advance.
## Order Processing
* Orders are typically processed within 1–2 business days.
* Processing times may be extended during peak seasons, holidays, or promotional periods.
* Once your order has been dispatched, tracking information will be provided where applicable.
## Delivery Information
* Delivery timelines are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.
* Ensika is not responsible for delays caused by third-party shipping providers.
## Contact Us
For shipping-related inquiries, please contact:
*Email:* [CS@OXHIDELEATHER.SG](mailto:CS@OXHIDELEATHER.SG)
*Phone:* +65 90601324
We appreciate your trust in Ensika and strive to provide a seamless shopping and delivery experience.